Privacy Policy

Regulatory DataCorp, Inc., its affiliates and subsidiaries (called in this Privacy Policy “RDC”, “we”, “us”, or “our”) respect your privacy. RDC is committed to safeguarding the Personal Data it receives from its Subscribers, Business Partners and Vendors; as well as via our website (www.rdc.com) and in publicly available and third party sources which are incorporated into our product database (which we call “GRID”) as well as our regulatory compliance services (together “Services”).

We are providing the information in this policy to meet our obligations as a controller(s) of Personal Data under applicable data protection laws. See ‘How to contact us’ below for our company details.

This policy covers both:

  • individuals whose Personal Data is processed in connection with our Services that we provide as a controller, and
  • users of our website and those who interact with our Services, including representatives of Subscribers, Business Partners and Vendors, job applicants, others who contact us via the website with queries about our Services, partnering opportunities or media inquiries, people who access content such as webinars and whitepapers, and subscribers to our newsletter and RDC events.

This website is not intended for use by children and we do not knowingly collect or use Personal Data relating to children.

Some technical terms are used in this Privacy Policy.  If you are unsure of the meaning you can use this glossary here to check www.bit.ly/gdprwords

What does RDC do?

RDC’s main activity is in providing GRID to financial institutions and other entities with regulatory compliance requirements (“Subscribers”).  Subscribers sign agreements with us to enable them to access GRID and send us  Personal Data to enable them to check GRID in relation to their customers or those with whom they are looking to do business.  Some of the customers identified by Subscribers are companies or other legal entities and some are individuals or sole traders. We process this Personal Data on behalf of Subscribers, and when we do this RDC acts as a processor.  Our Subscribers are responsible for the Personal Data processing that we carry out on their behalf.  In this scenario, they are the controller and will be responsible for ensuring that their use of RDC Services complies with data protection laws, including providing the necessary privacy notices and establishing an appropriate legal basis to provide RDC with Personal Data.

This Privacy Policy describes the types of Personal Data we collect, the purposes for which we collect that Personal Data, the other parties with whom we may share it, and the measures we take to protect the security of the data and other key information. It also tells you about your rights and choices with respect to your Personal Data, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

This privacy policy covers the following sections:
1. Personal Data We May Collect
2. How We May Use Your Personal Data
3. How We Share Your Personal Data
4. Your Rights and Choices
5. How We Protect Your Personal Data
6. Retention of Personal Data
7. Data Transfers & Privacy Shield
8. Working with RDC
9. Features and Links to Other Websites
10. Updates to This Privacy Policy
11. How to Contact Us

 

    1. PERSONAL DATA WE MAY COLLECT

For the purpose of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable individual. We obtain Personal Data relating to you from various sources described below.

Where applicable, we indicate whether and why you must provide us with your Personal Data, as well as the consequences of failing to do so. If you do not provide Personal Data when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the service or if we are legally required to collect it.

  • Personal Data Provided by You: You may provide us with your Personal Data (e.g. your name and address as part of a request for information, or information that you submit as part of a job application – see ‘Working with RDC below’) via our website rdc.com.
  • Personal Data Provided in the Context of our Contractual Relationship: We may receive contact information (e.g., name, professional email address) of employees of Subscribers, Business Partners and Vendors in the context of our contractual relationship with such entities. Our Business Partners may also provide us with Personal Data from their customers.  For example, some of our Business Partners resell our Services as part of their own products.  In those situations, our Business Partners may provide us with Personal Data (e.g. name, address, date of birth).  We also maintain the emails or other communications that our Subscribers may send us, such as customer support inquiries, and their content.
  • Personal Data Obtained from Subscribers:Subscribers provide us with Personal Data (i.e., name, address, date of birth) of individuals who we check against our Services, upon our Subscribers’ requests.
  • Personal Data Obtained from Your Interaction with our Services:When you visit our website or interact with our Services, they automatically log certain technical information, including: your IP address, the date and time of your visit to the RDC site, and information about the browser you use. We collect information via cookies and similar technologies. You can read more about how we use these technologies in our Cookies Policy, which is incorporated by reference into this Privacy Policy.  We also gather usage data and analytics in relation to your use of our Services.
  • Personal Data Obtained from Public Sources:RDC may collect Personal Data from the following sources in order to build out GRID and to make our Services available to the requesting Subscriber:
    • public records databases (“Public Records”)
    • reputable publicly available sources (“Publicly Available Data”), and
    • from third parties.

This includes individuals’ names and information relating to their jobs, companies, political affiliations, religious beliefs, sanctions, political exposure, and unlawful activities including terrorism and other criminal activities.  Subscribers use such Personal Data as part of their compliance with their legal and regulatory obligations related to preventing and detecting money laundering, terrorism, and other criminal activity.

We will not routinely obtain email addresses for those individuals, and we rely on Subscribers (which do hold those contact details) to notify those individuals that they will run checks on them using GRID and to provide a copy of this policy to them at that stage, unless it would undermine the purpose of processing to do so.  Further, given the nature of our Services that are used to identify banned and suspect entities and for fraud protection and meeting regulatory requirements relating to unlawful acts and dishonesty, there may be circumstances where providing the information to the individual would make impossible or seriously impair the achievement of the objectives of the processing.

 

  1. HOW WE MAY USE YOUR PERSONAL DATA

We may use the Personal Data we obtain about you to:

  • Create and manage subscription agreements, provide our Services, and respond to inquiries from Subscribers.
  • Communicate with you, including by periodically emailing you service-related announcements.
  • Promote our Services and send you marketing communications about products, services, offers, programs and promotions of RDC, and partners (in accordance with required marketing permissions).
  • Aggregate or anonymize your Personal Data for the purpose of analyzing and reporting the effectiveness of and any trends in corporate ethics and compliance programs according to industry, company size, country, geographic region or other relevant classification or for other uses as RDC may inform you about (as permitted by our subscription agreements, where relevant, and as permitted by applicable law).
  • Operate, evaluate and improve our business and our Services, including by:
    • developing, maintaining, enhancing and improving our Services;
    • developing new products and services;
    • managing our communications;
    • determining the effectiveness of our advertising;
    • analyzing how the Services are being accessed and used;
    • tracking performance of the Services;
    • facilitating the use of our Services.
  • Maintain and improve the security of our Services.
  • Manage our vendor and partner relationships.
  • Enforce our subscription agreements and our other legal rights.
  • Respond to your queries or questions and to provide you with information that you have requested.
  • Comply with applicable legal requirements, industry standards and our policies.
  • Perform auditing, research and analysis in order to maintain, protect and improve our Services.
  • Meet our legal, regulatory and compliance obligations, including with regulators, courts, investors and shareholders.

We may process your Personal Data for the above purposes when:

  • We or a third party (e.g., Business Partners or Subscribers) have a legitimate interest in using your Personal Data. In particular, in line with the EU General Data Protection Regulation which recognizes fraud prevention as a legitimate interest, our Subscribers have a legitimate interest in the processing of your Personal Data for managing their financial risks, protecting against fraud, knowing who they are doing business with, and meeting compliance and regulatory obligations. Also, we have a legitimate interest in using your Personal Data to ensure and improve the safety, security, and performance of our Services and better understand organisations, industries, and markets.
  • You have consented to the use of your Personal Data;
  • We need your Personal Data to provide you with services and products requested by you, or to respond to your inquiries;
  • We have a legal obligation to use your Personal Data.
  • In relation to our use of criminal offence data, this will generally be processed either:
    • with consent of the relevant individual (where reasonable to do so); or
    • in order to provide our Services in circumstances where the processing is necessary for the purposes of complying with, or assisting our Subscribers to comply with, a regulatory requirement (including under AML, KYC, anti-bribery and corruption, FCPA, sanctions and PEP regulations or under industry good practice principles and regulatory guidance applying to Subscribers), which involves taking steps to establish whether the individual has committed an unlawful act, been involved in dishonesty, malpractice or other seriously improper conduct; or where the individual has manifestly made such data public.
  1. HOW WE SHARE YOUR PERSONAL DATA

We do not sell or otherwise disclose Personal Data we collect about you, except as described in this Privacy Policy or otherwise disclosed to you by us or our Subscribers (or the Vendor or Business Partner that you represent) at the time the data is collected.

  • Affiliates and Business Partners (e.g., reseller).We may share the Personal Data we collect or receive with our affiliates and other offices, and Business Partners to whom it is reasonably necessary or reasonable for us to disclose your Personal Data to operate our business and to perform Services for our Subscribers or for our Business Partners (namely channel partners who resell RDC’s services) or their customers or for other legitimate purposes.
  • Service Providers. We may share Personal Data with our service providers who perform services on our behalf and in relation to the purposes described in this Privacy Policy. For example, we may use third parties to help us analyze data as part of the Services, help us provide customer support, manage our Services, and build out GRID. We contractually require these Service Providers to only process Personal Data in accordance with our instructions and as necessary to perform services on our behalf or comply with legal requirements. By way of further example, we use third parties to host and store GRID and Personal Data. Those third parties include, our hosting provider in the UK, Rackspace US, Inc. and their affiliates and  Amazon Web Services, Inc. (AWS).  You can find out more about Rackspace and the measures they put in place to protect Personal Data here https://www.rackspace.com/compliance.  You can find out more about AWS and the measures they put in place to protect Personal Data here https://aws.amazon.com/privacy/.
  • Following the Law. We may disclose your Personal Data to third parties if we determine that such disclosure is reasonably necessary to comply with the law, respond to valid legal process, establish, assert or defend our legal rights, or prevent fraud or abuse of RDC or our users. In particular, we may disclose your Personal Data in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.
  • Business Transfers.If we’re involved in a reorganization, merger, acquisition or sale of any or all of our company, business or assets, your Personal Data may be transferred as part of that deal or disclosed in connection with due diligence.  The transferee may not be in the same line of business as us.  We will put in place contractual provisions designed to ensure that any other parties commit to keep your Personal Data confidential and to only use it for the purpose of the relevant transaction and for purposes that are consistent with those outlined in this Privacy Policy.
  1. YOUR RIGHTS AND CHOICES

Under the General Data Protection Regulation (GDPR), you may have certain rights in relation to the personal data that RDC holds relating to you, namely:

  1. The right of access
  2. The right to rectification
  3. The right to erasure / right to be forgotten
  4. The right to restrict processing
  5. The right to data portability
  6. The right to object
  7. Rights in relation to automated decision making and profiling

There are various exceptions and restrictions to these rights.  Those rights may also be limited in some circumstances by local law requirements, or different requirements may apply. For further information and to exercise any of those rights, please see our Data Subject Request Form and Data Subject Request FAQs.

Where required by law, we obtain your consent for the processing of certain Personal Data collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required.  (See also our Cookies Policy).  If we rely on consent for the processing of your Personal Data, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your marketing preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the “How to Contact Us” section below. If you would like to alter your marketing communications subscription preferences, or opt out, you can do so at anytime by visiting our communications preference center.

In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority, including in your country of residence, place of work or where an incident took place, subject to applicable law.  In the UK this is the Information Commissioner’s Office (ICO): https://ico.org.uk/

  1. HOW WE PROTECT YOUR PERSONAL DATA

We maintain administrative, technical and physical safeguards that are intended to appropriately protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. In particular, RDC uses security methods and procedures designed to safeguard Personal Data during transmission and storage.

  1. RETENTION OF PERSONAL DATA

We also take measures to delete your Personal Data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it in the context of the Services or when you request their deletion, unless we are required by law to keep the information for a longer period. RDC performs periodic reviews of our databases, and have established specific time limits for data retention, based on the criticality of the Personal Data and the purposes of the data processing.  Personal Data that is collected through our website will be retained for 3 years.

Personal Data obtained from our Subscribers and Business Partners will be maintained for the length of the associated agreement and the required time after the termination to meet any contractual audit or regulatory obligations or to otherwise comply with applicable law.

  1. DATA TRANSFERS & PRIVACY SHIELD

RDC is a global business. As a result, the Personal Data that we collect may be transferred to, and stored at, any of our locations which may be inside or outside the European Economic Area (“EEA”), the UK and Switzerland, including the United States. Data may also be processed by people around the world who work for RDC or for one of our Suppliers/Vendors. These people may be engaged in, among other things, the fulfillment of your information requests, answering inquiries about our Services and the provision of support services. Your Personal Data may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Data to other countries, we will protect that information as described in this Privacy Policy.

Individuals Located in the EEA, UK or Switzerland

If you are located in the EEA, UK or Switzerland, we comply with applicable legal requirements for the transfer of Personal Data to countries outside of the EEA, UK or Switzerland.  In particular, RDC has put in place a number of measures designed to protect Personal Data which is transferred from Europe (including Switzerland) or UK to the US, India, Bangladesh, South America, China, Canada and the Asia Pacific region. RDC maintains a network of specific agreements to require contracting parties to observe data protection legislation, such as the European Commission’s Standard Contractual Clauses. You may contact us as specified in the “How to Contact Us” section below to obtain a copy of these measures.  We may also transfer Personal Data to countries for which the EU Commission has issued an adequacy decision, or rely on third parties’ certification to the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks where applicable.

Regulatory DataCorp Limited and Regulatory DataCorp, Inc. have certified their compliance with both the EU-U.S. Privacy Shield Framework, and Swiss U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from European Union member countries, the United Kingdom, and Switzerland to the United States, respectively. You can find out more about Privacy Shield here https://www.privacyshield.gov/Program-Overview. We adhere to the Privacy Shield Framework and principles regarding the collection, use, and retention of Personal Data from the EEA, UK and Switzerland. We have certified that we adhere to the Principles of notice, choice, onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. We are committed to following the Privacy Shield Principles. We are also committed to supervising third parties where we have transferred data to them after a Privacy Shield data transfer to us and we accept our liability in cases of onward transfer of data to third parties. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. You can find our certification here.

We commit to subject to the Privacy Shield Principles all Personal Data received from the EEA or UK in reliance on the Privacy Shield. This Privacy Policy describes (i) the types of Personal Data we collect, (ii) the purposes for which we collect and use Personal Data, (iii) how we may share your Personal Data, and (iv) your rights and choices with regard to your Personal Data.

The Personal Data provided by RDC to its Subscribers consists of “public record information” within the meaning of the Privacy Shield Frameworks. You may obtain a copy of this information from its public source.

We take commercially reasonable steps to ensure that Personal Data is reliable, accurate, complete, and current for its intended purpose, primarily by accessing Public Records and Publicly Available Data from reputable sources only.

Our accountability for Personal Data we receive under the Privacy Shield and subsequently transfer to a third party is described in the Privacy Shield Principles. In particular, we may use third parties to process data on our behalf as described in this Privacy Policy, and we remain liable if they do so in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.

If you believe we maintain your Personal Data within the scope of the Privacy Shield Framework, you may direct any of your inquiries or concerns concerning our Privacy Shield compliance to privacyofficer@rdc.com, or using the contact details in the “How to Contact Us” section below. We commit to resolve complaints about our collection or use of your Personal Data. We will respond within 30 days. In the unlikely event that we fail to respond within 30 days, or if our response does not address your concern, we will undertake to refer the concern to our Data Protection Officer who will investigate the matter and communicate with you within 14 days.

We have further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you. You can also follow that link for a description of the range of potential remedies. There are more details on the arbitration requirements of the Privacy Shield Frameworks at https://www.privacyshield.gov/.

We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We will continue to adhere to the Privacy Shield Principles for as long as we retain your Personal Data. Under certain conditions, more fully described on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint), you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

  1. WORKING WITH RDC

If you use an RDC website to apply to work with us, we will use the information you supply to consider and process your application and to monitor recruitment statistics.

We may process your Personal Data for the above purposes when:

  • you have given consent
  • processing is necessary for the performance of the employment contract or to take steps at your request prior to entering into the contract
  • processing is necessary for compliance with a legal obligation to which RDC is subject, and
  • processing is necessary for the purposes of the legitimate interests pursued by RDC or by a third party.

We will not typically process special categories of data such as health data, or criminal offence data (for the purposes of pre-employment vetting) without providing you with additional information and following our onboarding processes.

We may transfer your details outside of your home country and to other companies we work with. We ask others, including Hirebridge LLC to help us recruit people.  Hirebridge is based in Coral Springs, Florida, USA.  You can find out more about Hirebridge and see their privacy policy here https://www.hirebridge.com/corp/index.aspx.   Hirebridge has joined the EU-U.S. Privacy Shield Framework which is designed to allow personal data to be transferred from the EU to be processed by a company in the United States provided that they observe the terms of the EU-U.S. Privacy Shield Framework. More information about the EU-U.S. Privacy Shield Framework is available at https://www.hirebridge.com/corp/privacy-shield.aspx.

Personal information about unsuccessful candidates will be retained for up to 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but individuals should not be identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. At that stage we will give more details about how we hold employee data and we will expect the employee to sign up to additional privacy terms as part of their employment.

See also ’Personal Data We May Collect’, ‘How We Share Your Personal Data’, ‘Your Rights and Choices’, ‘How We Protect Your Personal Data’, ‘Data Transfers & Privacy Shield’ above.

  1. FEATURES AND LINKS TO OTHER WEBSITES

You may choose to use certain features for which we partner with other entities, or click on links to other websites for your convenience and information. These features, which may include social networking sites or apps, such as LinkedIn and Twitter, may operate independently from RDC. They may have their own privacy notices or policies, which we strongly suggest you review.  You can review LinkedIn’s privacy policy here https://www.linkedin.com/legal/privacy-policy.  You can review Twitter’s privacy policy here https://twitter.com/privacy.  To the extent any features or linked websites you visit are not owned or operated by RDC, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

  1. UPDATES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time, and will post the most current version on our site and indicate at the bottom of the policy when it was most recently updated.

  1. HOW TO CONTACT US

Privacy Policy: If you have any questions or comments regarding RDC’s Privacy Policy, please contact our Data Protection Officer.  You can do this

  1. via telephone at +1 484 688 5207; or
  2. via email at privacyofficer@rdc.com; or
  3. write to us at

Regulatory DataCorp, Inc.
211 S. Gulph Road #125
King of Prussia, PA 19406.
USA.

Regulatory Datacorp Limited is the entity responsible for the processing of Personal Information that is subject to EEA or Swiss data protection law, and whilst the UK remains in the EU shall be Regulatory DataCorp, Inc.’s EU representative for the purposes of the GDPR.  Regulatory Datacorp Limited is registered in England & Wales with company registration number 08739364.  You can write to Regulatory Datacorp Limited at:

Citypoint 16th Floor,
One Ropemaker Street,
London EC2Y 9AW
United Kingdom
Email: privacyofficer@rdc.com
Attn: Data Protection Officer

Last updated October 31, 2019