Covid-19 Update Statement

Each of us continues to operate in an evolving business environment. As you know, as a result of regional government and health authority guidance, our global partners moved to shelter-in-place or work-from-home in order to protect their employees and comply with the government mandates. Our priority continues to be to ensure the health and safety of team members and also to continue to deliver our rigorous risk screening processing coverage.

Since the beginning of the pandemic, RDC is proud that we have been able to provide our customers the ability to continue analyst services under new guidelines or revert to our technology-only processing model for “client review” services for those who selected that option.
RDC continues to work closely with our global partners and teams, as well as all local and global authorities. As we determine when and how to re-open, we will rely on guidance from governments at all levels to decide when it is prudent for analysts to return to their office environments. Given the locations of these analysts, RDC must consider restrictions beyond the national headlines and include provincial and local level directives. For example, even if the country of India begins to reopen we may need to maintain Force Majeure status due to local State of Maharashtra or City of Mumbai restrictions.

We will take the following precautions once analysts can return to the office:

  • Prioritize the return of analysts who handle client data. This will allow for social distancing within the office.
  • Require a temperature check when entering the office
  • Require PPE in the office
  • Increase cleaning and sanitizing of the offices and work stations
  • implement additional social distancing arrangements and policies for open desk areas as well as shared spaces such as kitchens and bathrooms

Your account representative remains available to discuss any questions you may have. We will continue to update you as our office-by-office openings continue to develop.

RDC continues to deliver on our commitment to delivering risk screening services and meet your requirements despite the extraordinary current global circumstances. We maintain vigilance to fight money laundering and financial crime with market-leading capabilities. Most importantly, we hope that you, your team, and families are safe and secure.